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About 2nd Office

eBay, Amazon, Rakuten, eCommerce Outsourcing - Outsourcing. Philippines E-Commerce Outsourcing & Data Entry. We specialize in outsourcing tasks to eBay, Amazon, Magento, Prestashop, Big Commerce, and other carts. In 2011, Co-Founder Carlo Silva was working for a privately held company in the United States as an eCommerce Marketing Director. He tried outsourcing some tedious tasks to India, but was not happy with the quality of service. He then contacted his cousin Auie Serrato in the Philippines for help, it turns out that her husband Paul Serrato worked for U.S Auto parts, the largest auto parts internet retailer in America as a Data Quality Assurance Officer. With Carlo’s 13 years of experience in eBay and eCommerce, Paul’s management and data analytic skills, and Auie’s experience in the BPO industry, it was a match made in heaven. They combined forces and started 2nd Office in 2012 with one goal in mind, to radically improve the way businesses get work done, one day at a time. Thanks to our clients and our team of smart, creative and talented individuals, 2nd Office continues to grow and provide premium service to clients all over the world. We count among our clients some of America’s top 500 internet retailers. We firmly believe that if our clients aren’t growing, then we aren’t either! The 2nd Office Difference - Our approach to outsourced/offshore staff goes beyond the talents of the individual. We believe in keeping employees happy and engaged, because a happy employee means they will consistently deliver high-quality work and have a lower turnover rate. Our attitude towards company culture, management, development, and recruitment is what allows us to keep our staff retention rate higher than our competitors. Higher retention means that rather than dealing with someone different every time, our employees have the opportunity to learn your business and become increasingly more effective in providing high-quality service. If you want to save even more you can do so with promo codes and coupons.

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